You know what? I like the way Rwandans do bureaucracy — completely open to the world. We walked right into the Ministry of Health and found the person we needed to see. No bothersome identification checks. No screening. Just plain trust. Contrast this with our visit to the U.S. Embassy in Rwanda. A squat building built to be impervious to almost any attack. Two ID checks. Two metal scanners. No laptops. Bah! Well, some journalism interns from Canada are in Rwanda and, when one decided he needed a contact at the Ministry of Infrastructure, he was a little surprised:
Jean Pierre, our program assistant here in Rwanda, suggested we just go to the Ministry offices and ask around. I was skeptical; surely security wouldn’t even let us through the door without a contact or an appointment. But much to my surprise we walked right in the front door and after asking around I found a man who has worked in road safety for over a decade: the perfect expert.