The cover page states the goal of the briefing—namely, to affect a “Positive Change to the Family Team”—and features a picture of two smiling children (a generic photo, not actual family members). Now, you may have thought about your family as a “team” before, but probably not in the sense of actually being out to win something. But this family is indeed out to win many things, as described in Claire’s bulleted list: harmony, happiness, love, etc. And what’s holding them back? Page 4 offers another list: negative behavior, “fighting and squabbling at inappropriate times,” lack of cooperation, disorganization.